Terms

1. Acceptance of Terms

 

These Terms and Conditions ("Terms") govern your access to and use of the website located at idolcourses.com (the "Site"), all associated content, products, and services offered by IDOL, LLC, including IDOL Academy℠ ("Program"), IDOLai, IDOL Talent, the Become an IDOL Podcast, and any related platforms or communities (collectively, "Services").

 

By accessing the Site or purchasing any Service, you agree to be bound by these Terms. If you do not agree, do not use the Site or purchase any Service.

 

Enrolled students: Your enrollment in IDOL Academy is also governed by your signed Enrollment Agreement. In the event of any conflict between these Terms and your signed Enrollment Agreement, the Enrollment Agreement controls for matters specific to your enrollment, tuition, and refund rights.

 

2. About IDOL, LLC

 

IDOL, LLC ("IDOL," "we," "us," or "our") is a Georgia limited liability company. IDOL Academy℠ is a vocational certificate program authorized by the Georgia Nonpublic Postsecondary Education Commission (GNPEC).

 

Legal Name	IDOL, LLC
DBA	IDOL Courses / IDOL Academy℠
Address	5900 Spout Springs Rd, Unit #3C-214, Flowery Branch, GA 30542
Email	[email protected]
Phone	786-453-5642
Authorization	Authorized by the Georgia Nonpublic Postsecondary Education Commission (GNPEC)
Credential	Certified Professional in Training and Performance (CPTP)

 

GNPEC Authorization: IDOL Academy is authorized, not accredited, by GNPEC. Authorization indicates that the institution has met the Minimum Standards established by Georgia Code §20-3-250.6. Students are not eligible for Federal Student Aid. Credits may not transfer to other institutions.

 

3. IDOL Academy Program

 

3.1  Program Overview

IDOL Academy℠ is a 24-week vocational certificate program focused on instructional design and online learning development. The program is delivered virtually, self-paced with structured milestone gates, weekly live sessions, and ongoing community support.

 

3.2  Credential

Students who successfully complete all 8 milestone assignments, pass the CPTP assessment with 80% or higher, submit a portfolio for graduation, and pay all tuition in full receive the Certified Professional in Training and Performance (CPTP) credential, verified through Credly.

 

3.3  Access Period

Students have twelve (12) months from their Enrollment Date to complete all program requirements. Access to all program content, live sessions, community, mentor support, and career resources expires at the end of this 12-month period unless extended under an approved Leave of Absence or Enrollment Extension.

 

Access expiration is a hard cutoff. No refund requests, service requests, or extension requests submitted after the access expiration date will be accepted or processed. Reinstatement after access expiration requires re-enrollment at the current published tuition rate.

 

3.4  Delivery of Services

IDOL, LLC delivers the IDOL Academy program through the following channels:

• Platform access — course content, milestone materials, and portfolio tools
• Weekly live sessions — with replay recordings available after each session
• Private community — peer network, mentor access, and ongoing support
• IDOLai AI certification content — three active levels included at enrollment
• Career readiness resources — resume, LinkedIn, interview prep, and job search tools
• Business Box resources — freelance and contract work support

 

DELIVERY DEFINED:  Delivery is the availability of the above services to the student from the Enrollment Date. Delivery is not contingent on the student’s login frequency, assignment activity, engagement level, or subjective satisfaction with their own participation. Non-engagement does not constitute a failure of delivery and does not create grounds for a refund beyond the terms of the Refund Policy in Section 5.

 

3.5  Software and Tools

Software licenses are not included in tuition. Students are responsible for obtaining their own licenses for any authoring tools covered in the program (including Articulate Storyline, Vyond, Genially, Camtasia, and Canva). An optional software add-on is available separately at $44/month.

 

4. Tuition and Fees

 

4.1  Enrollment Options

OPTION	AMOUNT	NOTES
Pay In Full	$4,997	Single payment at enrollment. Saves $579 vs. the per-milestone plan.
Per Milestone Plan	$697 × 8 = $5,576	$697 per milestone, due as each segment unlocks. IDOLai and tool training content unlock at enrollment.
Non-Refundable Enrollment Fee	$300	Non-refundable under all circumstances. Not included in tuition refund calculations.

 

4.2  Payment

All major credit cards and PayPal are accepted. By purchasing a program or service, you authorize IDOL, LLC to charge your payment method for the selected amount. You are responsible for ensuring your payment information is accurate and current.

 

4.3  Payment Plan Obligations

Students on the Per Milestone payment plan are responsible for all milestone payments as they come due, regardless of their engagement with the program. Failure to make a scheduled payment may result in suspension or termination of access. Students remain responsible for all outstanding payments under the plan in the event of termination or dismissal.

 

5. Refund Policy

Once enrolled, the Student is responsible for all tuition and fee charges as outlined in the Enrollment Agreement and these Terms. IDOL, LLC will issue refunds calculated under this policy, or as otherwise required by the Georgia Nonpublic Postsecondary Education Commission (GNPEC). All refunds are issued within forty-five (45) days of the Student submitting a completed withdrawal form.

Withdrawal Form: https://esignatures.io/signl/d98fd8be-3849-4e78-965e-59478793668a

5.1 Non-Refundable Fee

The $300 Third-Party Vendor Fee is non-refundable under all circumstances. It covers administrative processing, platform setup, and enrollment costs, and is due at enrollment. It is not included in any tuition refund calculation and is not returned under any cancellation or withdrawal scenario, including the 72-hour cancellation right.

5.2 Cancellation Within 72 Hours (GNPEC Standard 13)

A student who submits a written cancellation request within 72 hours of signing the Enrollment Agreement is entitled to a full refund of all tuition and fees paid, excluding the non-refundable $300 Third-Party Vendor Fee. All cancellation requests must be submitted in writing via the withdrawal form.

5.3 Time-Based Refund Schedule

IDOL Academy℠ tuition is calculated and refunded on a per-milestone-segment basis. Each of the 8 milestones constitutes a separate instructional segment for refund purposes. This applies to both the Pay In Full and Per Milestone enrollment options.

For refund purposes, each milestone segment has a defined duration of 21 calendar days from the date the segment becomes accessible to the student. Accessibility is defined as follows:

• Pay In Full students: All milestones become accessible on the enrollment date. Each milestone segment's 21-day duration begins on the enrollment date.
• Per Milestone students: Each milestone segment becomes accessible on the date the corresponding milestone payment is received. Each milestone segment's 21-day duration begins on that payment date.

Refund eligibility is determined by the number of calendar days elapsed since the milestone segment became accessible to the student — not by content completion, XP accumulated, lessons viewed, assignments submitted, or any other measure of participation or progress within the platform.

5.4 Refund Calculation Rules

(a) A student who withdraws having been enrolled in a milestone segment for fewer than 11 calendar days (less than 50% of the 21-day segment duration) is entitled to a prorated refund for that segment, calculated as the per-milestone equivalent value ($697), minus the $300 non-refundable Third-Party Vendor Fee if not already applied.

(b) A student who withdraws having been enrolled in a milestone segment for 11 or more calendar days (50% or more of the 21-day segment duration) is not entitled to a refund for that segment.

(c) All previously completed milestone segments are non-refundable regardless of subsequent withdrawal.

(d) For Pay In Full students, the refundable amount is calculated based on the per-milestone equivalent value ($697 per segment) for any milestone segments in which the student has been enrolled for fewer than 11 calendar days at the time of withdrawal, and for any milestone segments not yet accessible at the time of withdrawal.

(e) For Per Milestone students, only the current active milestone segment is subject to refund calculation. Segments not yet paid for are not subject to refund, as no tuition has been collected for them.

The date the completed withdrawal form is received is the official withdrawal date for all refund calculations.

5.5 Segment Refund Schedule — Pay In Full Students

For Pay In Full students, all milestone segments become accessible on the Enrollment Date. The 21-day refund window for each segment runs on the following schedule:

5.6 Official Withdrawal Date

The date the completed withdrawal form is received by IDOL Academy is the official withdrawal date for all refund calculations. The number of calendar days elapsed in each milestone segment is calculated from the segment's accessibility date to the official withdrawal date.

5.7 Agency-Subsidized Enrollment

When a student's fees are subsidized by an agency and the student withdraws, the agency may submit a written request for a refund only if the student's official withdrawal date falls within the first 11 calendar days of the applicable milestone segment's accessibility date (i.e., fewer than 11 calendar days have elapsed since the milestone segment became accessible to the student).

5.8 Access Expiration & Refund Deadline

No refund request will be accepted or processed after the Student's twelve (12) month access period expires. Withdrawal forms must be received by IDOL Academy before or on the Student's access expiration date. Requests received after access expiration will not be eligible for any refund.

5.9 Effect of Refund on Access and Licenses

If a refund is issued, all licenses to IDOL Academy program materials are immediately and irrevocably terminated. The Student must cease using all program materials and destroy all copies, including video recordings, audio recordings, forms, template documents, slide decks, community access credentials, and all other program resources.

 

6. Student Responsibilities

 

By enrolling in IDOL Academy, you accept full responsibility for:

• Accessing program materials and managing your progress within the 12-month enrollment period
• Attending or viewing replays of weekly live sessions
• Submitting milestone assignments according to the program timeline
• Proactively communicating with mentors or coaches when falling behind
• Monitoring your access expiration date and initiating LOA or extension requests before expiration
• Providing accurate information in your enrollment agreement and student records
• Complying with the IDOL Academy Code of Conduct at all times

 

Life circumstances, competing obligations, personal emergencies, or changes in career goals do not relieve you of financial obligations under your Enrollment Agreement except as specifically provided in the Leave of Absence and Enrollment Extension policies.

 

7. Intellectual Property

 

7.1  IDOL Content

All content on the Site and within the IDOL Academy program — including but not limited to course materials, lesson recordings, templates, frameworks, slide decks, assessments, community content, brand assets, and the IDOL Academy name and logo — is the exclusive property of IDOL, LLC and is protected by U.S. copyright law.

 

Copying, reproducing, distributing, displaying, or creating derivative works from any IDOL content without written permission is strictly prohibited for both personal and commercial purposes. This prohibition applies during and after your enrollment.

 

7.2  Your Content

You retain ownership of original work you create as part of your coursework. By sharing content within IDOL Academy’s community or platforms, you grant IDOL, LLC a non-exclusive, royalty-free license to use, display, and share that content for program and promotional purposes, subject to your privacy preferences.

 

7.3  Trademarks

IDOL®, IDOL Courses®, IDOL Academy℠, CPTP, Do It Messy, Become an IDOL, and related marks are trademarks or service marks of IDOL, LLC. Unauthorized use is prohibited.

 

8. Code of Conduct and Termination

 

8.1  Code of Conduct

All participants in IDOL Academy programs and communities are expected to maintain a respectful, professional, and inclusive environment. This includes:

• Respectful communication — no discriminatory, derogatory, or harassing language
• Academic integrity — no plagiarism, fabrication, or misrepresentation of work
• Digital safety — no sharing of other members’ personal information without consent
• Professionalism — appropriate conduct in all program interactions
• Confidentiality — program content and community communications are confidential

 

8.2  Grounds for Termination

IDOL, LLC reserves the right to terminate a student’s enrollment and restrict access to all platforms and services if the student:

• (a) fails to pay tuition as agreed;
• (b) violates the Code of Conduct;
• (c) violates any provision of the Enrollment Agreement or Program Catalog;
• (d) submits plagiarized or academically dishonest work; or
• (e) submits a withdrawal request.

 

For conduct-based terminations (b, c, d): no refund is available for the current or any prior milestone segment. For administrative terminations (a, e): the standard time-based refund policy applies based on which segment windows were open at the official termination date.

 

8.3  Readmission

Readmission after dismissal or withdrawal is considered on a case-by-case basis and is not guaranteed. Students who are readmitted re-enroll at the current published tuition rate and retain all previously earned Credly-verified milestone badges.

 

9. Disclaimers

 

9.1  No Employment Guarantee

IDOL Academy does not guarantee employment, job placement, a specific salary, or specific career outcomes upon graduation or at any other time. IDOL Talent provides access to contract opportunities for graduates but does not guarantee placement. Career outcomes depend on the individual’s effort, portfolio quality, experience, and job market conditions.

 

9.2  Accuracy of Information

IDOL, LLC makes reasonable efforts to ensure that information on the Site is accurate and current. However, we make no warranties about the completeness, accuracy, or timeliness of Site content. Information may change without notice.

 

9.3  Third-Party Tools and Platforms

The program references third-party tools, software, and platforms (including but not limited to Articulate Storyline, Vyond, Canva, Kajabi, Credly, and Zapier). IDOL, LLC is not responsible for the availability, pricing, feature changes, or performance of any third-party product or service. Software licenses are the student’s responsibility.

 

9.4  Limitation of Liability

To the fullest extent permitted by applicable law, IDOL, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Services, even if advised of the possibility of such damages. IDOL’s total liability to you for any claim arising from or related to these Terms or the Services shall not exceed the total amount of tuition paid by you in the twelve (12) months preceding the claim.

 

10. Payment Disputes and Chargebacks

 

By enrolling, you agree to resolve all disputes related to tuition and fees through the refund and withdrawal process in Section 5 of these Terms and, if applicable, through the GNPEC complaint process.

 

You agree not to initiate a chargeback, reversal, or third-party payment dispute with a credit card company, bank, or payment processor for any charge that is non-refundable under Section 5. If you initiate a chargeback for charges that are non-refundable under this policy, IDOL, LLC reserves the right to immediately terminate your access, pursue recovery of any resulting chargeback fees, and report the matter to relevant agencies.

 

11. Privacy

 

By enrolling in IDOL Academy, you authorize IDOL, LLC to:

• Maintain and use your student records for program administration and GNPEC compliance purposes
• Release information about your performance, attendance, conduct, and academic history to prospective employers, at your request or with your consent
• Use your name, photograph, or likeness for marketing purposes, provided that IDOL, LLC will not publish your last name or other identifying information without your express written consent
• Share aggregate, anonymized program outcome data for marketing and reporting purposes

 

IDOL, LLC does not sell personal information to third parties. For questions about data practices, contact [email protected].

 

12. GNPEC Authorization and Complaint Process

 

IDOL Academy is authorized by the Georgia Nonpublic Postsecondary Education Commission (GNPEC), 2082 East Exchange Place, Suite 220, Tucker, GA 30084, (770) 414-3300.

 

Students with complaints or concerns are encouraged to first address them informally with a mentor, coach, or administrator. If unresolved, a formal written complaint may be submitted to [email protected]. If the institutional resolution is not satisfactory, students may appeal to GNPEC. GNPEC will not investigate a complaint unless the student has first exhausted all available institutional procedures.

 

GNPEC Complaint Form: https://gnpec.georgia.gov/student-resources/complaints-against-institution

 

13. Governing Law

 

These Terms are governed by and construed under the laws of the State of Georgia, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Hall County, Georgia.

 

14. Changes to These Terms

 

IDOL, LLC reserves the right to update these Terms at any time. Updated Terms are effective upon posting to idolcourses.com/pages/terms and apply to new enrollments from that date forward.

 

Enrolled students are governed by the version of these Terms in effect on their Enrollment Date, as supplemented by their signed Enrollment Agreement. Students will be notified of material changes by email but remain bound by their enrollment-date version unless they execute a written amendment.

 

The current version date is shown at the top of this page. Prior versions are available upon written request to [email protected].

 

15. General Provisions

 

15.1  Entire Agreement

These Terms, together with your signed Enrollment Agreement and the IDOL Academy Program Catalog, constitute the entire agreement between you and IDOL, LLC with respect to the Services. In the event of a conflict, the signed Enrollment Agreement controls for enrollment-specific matters.

 

15.2  No Oral Modification

No provision of these Terms may be amended or modified by oral agreement or verbal representation. Any modification must be in writing and signed by an authorized representative of IDOL, LLC. You may not rely on verbal representations made by any IDOL staff member, coach, instructor, or community member as modifications to these Terms.

 

15.3  Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

 

15.4  No Waiver

IDOL’s failure to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision in the future.

 

15.5  Contact

For questions about these Terms, contact IDOL, LLC at:

• Email: [email protected]
• Mail: 5900 Spout Springs Rd, Unit #3C-214, Flowery Branch, GA 30542