Terms IDOL courses On Demand
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Terms & Conditions
IDOL, LLC — IDOL Academy℠ 5900 Spout Springs Rd, Unit #3C-214, Flowery Branch, GA 30542 786-453-5642 · [email protected] · idolcourses.com
Last updated: March 2026
1. About These Terms
These Terms and Conditions govern your use of idolcourses.com and your enrollment in IDOL Academy℠, operated by IDOL, LLC. By enrolling in IDOL Academy℠ or using this website, you agree to these terms in full. If you do not agree, do not enroll or use this site.
These terms apply to all products and services offered by IDOL, LLC, including IDOL Academy℠, IDOLai, IDOL Talent, mini courses, and any other programs or digital products offered at idolcourses.com.
2. About IDOL Academy℠
IDOL Academy℠ is a 24-week vocational certificate program in instructional design and online learning development, offered by IDOL, LLC. The program is authorized by the Georgia Nonpublic Postsecondary Education Commission (GNPEC).
IDOL Academy℠ is not an accredited institution. IDOL Academy℠ is not accredited by a U.S.-based accrediting association recognized by the United States Secretary of Education. Students are not eligible for Federal Student Aid. No college credit is provided or available for participation in the program.
There is no guarantee that credentials or credits earned through IDOL Academy℠ will transfer to any other institution.
Authorization: IDOL Academy℠ is authorized by the Georgia Nonpublic Postsecondary Education Commission (GNPEC), 2082 East Exchange Place, Suite 220, Tucker, GA 30084. Phone: (770) 414-3300.
3. Enrollment & Access
Enrollment Options
IDOL Academy℠ is available under two enrollment options:
Pay In Full — $4,997 Single payment at enrollment. All 8 milestone courses are visible from day one and unlock sequentially as each milestone is passed. IDOL ♥ Canva Skilled training and IDOLai Levels 1, 2, and 3 unlock immediately upon enrollment.
Per Milestone Plan — $697 per milestone ($5,576 total) Each milestone is purchased individually. Milestone 1, IDOL ♥ Canva Skilled training, and IDOLai Levels 1, 2, and 3 unlock at enrollment. Each subsequent milestone unlocks upon purchase following successful completion of the prior milestone.
Non-Refundable Fee
A $300 third-party vendor fee is due at enrollment and is non-refundable under all circumstances. This fee covers third-party platform and resource costs incurred on behalf of the student.
Enrollment Period
Students have 12 months from their enrollment date to complete all program requirements. Access to program content, community, and support resources is available for the full 12-month enrollment period.
Content Access
Program content is delivered virtually via the IDOL Academy platform. Access is granted according to the enrollment option selected. Content access terminates at the end of the enrollment period unless an extension has been approved. Upon refund or withdrawal, all content access terminates immediately.
4. Tuition, Fees & Payment
| Item | Amount | Notes |
|---|---|---|
| Pay In Full | $4,997 | Single payment at enrollment |
| Per Milestone Plan | $697 × 8 = $5,576 | Per milestone, paid as each unlocks |
| Third-Party Vendor Fee | $300 | Non-refundable, due at enrollment |
| Optional Software Add-On | $44/month | iSpring, WeAre Learning, Lectora, ELB Asset Library, CenarioVR, Canva Pro |
| Enrollment Extension | $250/month (3 payments per 12-week extension) | Subject to eligibility |
Method of payment: all major credit cards and PayPal.
Software licenses are not included in tuition. Tool training and badge credentials are included. Students are responsible for sourcing their own software licenses for tools covered in the program. The optional software add-on is a separate subscription available at $44 per month.
5. Refund Policy
IDOL Academy℠'s refund policy is governed by and compliant with GNPEC Standards 12 and 13. All refunds are processed within 45 days of receipt of the written withdrawal form.
Standard 13 — Cancellation Within 72 Hours
Per GNPEC Standard 13, a student who submits a written cancellation request within 72 hours of signing the enrollment agreement is entitled to a full refund of all tuition and fees paid, excluding the non-refundable $300 third-party vendor fee.
Standard 12 — Prorated Refund Per Milestone Segment
IDOL Academy℠ tuition is calculated and refunded on a per-milestone-segment basis. Each of the 8 milestones constitutes a separate instructional segment for refund purposes. This applies to both the Pay In Full and Per Milestone enrollment options.
(a) A student who withdraws having completed less than 50% of a milestone segment is entitled to a prorated refund for that segment, minus the $300 non-refundable third-party vendor fee.
(b) A student who withdraws having completed 50% or more of a milestone segment is not entitled to a refund for that segment.
(c) All previously completed milestone segments are non-refundable regardless of subsequent withdrawal.
(d) For Pay In Full students, the refundable amount is calculated based on the per-milestone equivalent value ($697 per segment) for any milestone segments not yet completed or less than 50% in progress at the time of withdrawal.
Refund Process
All refund requests must be submitted in writing using the official withdrawal form. The date the withdrawal form is received is the official withdrawal date. Refunds are issued to the original payment method within 45 days. Upon refund, all licenses to program materials are immediately terminated and the student must cease using all program content and destroy all copies.
Withdrawal Form: https://esignatures.io/signl/d98fd8be-3849-4e78-965e-59478793668a
Agency-Subsidized Enrollment
When a student's fees are subsidized by an agency and the student withdraws, the agency may submit a written request for a refund only if the student's attendance is less than 50% of the applicable milestone segment duration.
Non-Refundable Items
The $300 third-party vendor fee is non-refundable under all circumstances. No other fees are designated as non-refundable.
6. Completion Requirements & Credentials
Graduation Requirements
To receive the Certificate of Professional Training and Performance (CPTP), students must:
- Complete and pass all 8 core milestone assignments
- Be enrolled in IDOL Academy℠ for a minimum of 12 weeks
- Build a minimum of 3 portfolio assets, including at least one eLearning course
- Create a professional portfolio website
- Receive and implement Academy Coach feedback on all portfolio assets
- Submit the complete portfolio for Coach review and approval
- Pass the CPTP exam with a score of 80% or higher
Credential Awarded
Upon successful completion of all graduation requirements, students are awarded the Certificate of Professional Training and Performance (CPTP). The CPTP is a Credly-verified professional designation issued through Credly (Acclaim) to the student's registered email address.
The CPTP is a vocational certificate, not an academic degree. It is not accredited by a U.S.-based accrediting association.
Milestone Badges
Students earn a Credly-verified digital badge upon passing each of the 8 core milestones. Badges are issued individually and are shareable on LinkedIn immediately upon issuance. Passing is determined by Dr. Robin Sargent through rubric-based evaluation. Students may resubmit milestone assignments as many times as needed — there is no penalty for resubmission.
Bonus Credentials
The following bonus credentials are included in tuition and available to all enrolled students:
- IDOL ♥ Canva Skilled badge — unlocks at enrollment
- IDOLai Level 1: AI Beginner badge — unlocks at enrollment
- IDOLai Level 2: AI User badge — unlocks at enrollment
- IDOLai Level 3: AI Creator badge — unlocks at enrollment
- Storyline for IDOLs® — Articulate Storyline® Skilled badge — available after Milestone 4
- IDOL Movie Magic™ — Professional Vyond® Animations badge — available after Milestone 4
- Genially® for IDOLs® — Genially® Skilled badge — available after Milestone 4
- Camtasia Skilled badge — available after Milestone 4
Bonus credentials are not required for CPTP. They are auto-graded with instant feedback and may be resubmitted on the same day.
CEUs
IDOL Academy℠ awards 24 Continuing Education Units (CEUs) upon graduation. IDOL Academy℠ is pre-approved by the ATD Certification Institute for a maximum of 40 points toward initial eligibility and recertification of the CPTD and APTD credentials.
Transcripts
Students may request an official transcript by emailing [email protected].
Transfer Policy
IDOL Academy℠ does not accept transfer credits from any other institution, and we cannot guarantee that credits or credentials earned through IDOL Academy℠ will transfer to any other institution. No credit is offered for prior learning or experience.
7. Enrollment Extension Policy
Students may apply for an enrollment extension if they require additional time beyond the 12-month enrollment period due to exceptional circumstances.
Eligibility: Students must have completed at least 75% of coursework (minimum 231 XP, representing up to Week 22 milestones) to be eligible for an extension.
Extension terms: Extensions are granted in 12-week increments at a fee of $250 per month (3 payments per extension period). A maximum of two (2) extensions may be granted, for a maximum of 6 additional months. Students who cannot complete within the combined 18-month period must re-enroll at full tuition.
Application: Submit a written request including reason and supporting documentation. Applications are reviewed within 5 business days. Contact [email protected].
Financial hardship: Students experiencing financial hardship may apply for an extension fee waiver by submitting supporting documentation to [email protected]. Acceptable documentation includes proof of employment status change, medical expenses, or other qualifying financial hardship. Requests are reviewed by the Academic Review Committee within 5 business days.
Access during extension: During an approved extension period, students retain access to program content. Access is suspended at the end of the extension period if no further extension is granted.
8. Leave of Absence Policy
IDOL Academy℠ offers a Leave of Absence (LOA) for students who need a temporary break from the program due to circumstances beyond their control.
Eligibility: Students must be in good standing and have completed at least 25% of program coursework (minimum 77 XP, up to Week 8 milestones).
Duration: The total LOA period, including any extensions, may not exceed 180 days within the 12-month enrollment period. The LOA period does not count toward the 12-month maximum timeframe for program completion.
Eligible reasons: Medical emergencies or significant health issues; family emergencies, including death or caretaking responsibilities; military service or jury duty; other significant personal circumstances that temporarily prevent continued participation.
Application: Submit a written request to [email protected] at least 7 days before the intended start date. Include reason for leave, expected start and return dates, and any supporting documentation. Requests are reviewed within 5 business days.
During LOA: Students are not required to submit assignments or meet coursework deadlines during an approved LOA period.
Returning: Upon return, students resume coursework and must complete all requirements within the original 12-month period or any granted extension.
Failure to return: Students who fail to return on the specified date without communicating a need for extended leave will be considered withdrawn from the program as of the LOA start date. Withdrawn students must reapply and will be subject to full tuition.
Appeals: Students may appeal a denial of an LOA request by submitting a written appeal to [email protected] within 14 days of the decision. Final determination is provided within 5 business days.
9. Attendance & Academic Progress
IDOL Academy℠ is a self-paced program. Students are expected to submit milestone assignments on schedule, participate in the program community, and complete all program requirements within 12 months of enrollment.
Students are encouraged to reach out to mentors, coaches, or administrators when falling behind. Progress notifications are sent periodically to help students stay on track.
IDOL Academy℠ does not dismiss students for failure to meet the recommended 24-week timeline, provided all requirements are completed within the 12-month enrollment period.
10. Code of Conduct
All students, coaches, mentors, and staff are expected to maintain a respectful, inclusive, and professional learning environment. IDOL Academy℠ values love, learning, empowerment, integrity, fun, and initiative.
Respectful communication. Engage professionally at all times. Discriminatory, derogatory, or offensive language is not permitted. Personal attacks, threats, and harassment of any kind are prohibited. Provide constructive feedback rather than destructive criticism.
Responsibility. Take ownership of your learning journey. Actively participate, seek and give feedback, and adhere to program policies and ethical standards.
Academic integrity. Honesty and truthfulness are required in all academic work. Plagiarism, cheating, or any form of academic dishonesty will result in disciplinary action.
Digital safety. Cyberbullying, stalking, and online harassment are strictly prohibited. Do not share personal information about other community members without their express consent.
Professionalism. Maintain appropriate language and behavior in all program interactions. Respect the boundaries and dignity of all instructors, staff, and fellow students.
Technology use. Program tools are for educational purposes only. Unauthorized commercial use of any provided technology is not permitted.
Copyright. Copying, reproducing, or sharing Academy content — including video recordings, audio recordings, forms, templates, slide shows, and community content — without written permission is strictly prohibited.
Confidentiality. Confidential information about IDOL Academy℠ or its community members must not be shared outside the private community.
Violations of the Code of Conduct may result in disciplinary action up to and including termination of enrollment without refund.
11. Grounds for Termination
IDOL, LLC reserves the right to terminate a student's enrollment and restrict access to all programs, platforms, and services if the student:
- Fails to pay tuition as agreed
- Exhibits disruptive behavior
- Fails to follow program guidelines
- Violates the Code of Conduct
- Violates any provision of the enrollment agreement or these terms
- Submits a withdrawal request
No refunds are available for terminations. Students remain responsible for any outstanding payments under a payment plan in the event of termination.
12. Readmission
Readmission following withdrawal or dismissal is considered on a case-by-case basis, taking into account the circumstances of withdrawal or dismissal, the period of absence, and the student's demonstrated commitment to meeting IDOL Academy℠'s academic and conduct standards. Readmission is not guaranteed and is subject to full tuition at the current rate.
13. Complaint Policy
Students are encouraged to address concerns or complaints at the lowest level possible — starting with a mentor, coach, or administrator. If a concern is not satisfactorily resolved informally, a formal written complaint may be submitted to [email protected]. A member of the administrative team will respond within 5 business days and schedule a meeting to address the concern.
If the institution's resolution is not satisfactory, students may appeal to GNPEC. Note that GNPEC will not investigate a complaint unless the student has first exhausted all available institutional grievance procedures.
Georgia Nonpublic Postsecondary Education Commission (GNPEC) 2082 East Exchange Place, Suite 220 · Tucker, GA 30084 · (770) 414-3300 Complaint form: https://gnpec.georgia.gov/student-resources/complaints-against-institution
14. Employment Disclaimer
IDOL Academy℠ provides career readiness support integrated throughout the 24-week program and access to IDOL Talent upon graduation. IDOL Academy℠ does not guarantee employment or job placement, either explicitly or implicitly. No student has been guaranteed employment or a specific salary range as a condition of enrollment.
15. Release of Information & Photo
By enrolling, students authorize IDOL Academy℠ to release information pertaining to their performance, attendance, conduct, and vocational or academic history to potential or prospective employers. Students also consent to IDOL Academy℠'s use of their photograph or likeness for marketing purposes, with the understanding that IDOL Academy℠ will not publish the student's last name or other identifying information without express written consent.
16. Program Cancellation
If IDOL Academy℠ cancels or materially changes a program such that an enrolled student is unable to continue, IDOL Academy℠ will make program content available to the affected student for download in a timely manner.
17. Intellectual Property
All content, materials, recordings, templates, tools, and resources provided through IDOL Academy℠ and idolcourses.com are the intellectual property of IDOL, LLC and are protected by United States copyright law. Students are granted a limited, non-transferable, non-commercial license to use program materials for personal educational purposes only during the enrollment period.
Copying, reproducing, distributing, publishing, or sharing any program content — including video recordings, audio recordings, templates, slide shows, membership content, and community resources — without written permission from IDOL, LLC is strictly prohibited for both free and commercial purposes. This license terminates immediately upon withdrawal, refund, termination, or the end of the enrollment period.
18. Disclaimer of Warranties
IDOL Academy℠ and all content, materials, and services provided through idolcourses.com are provided on an "as is" basis. IDOL, LLC makes no warranties, express or implied, regarding the program's fitness for a particular purpose, uninterrupted access, or guaranteed outcomes. The program is designed to support career development — individual results depend on the effort, dedication, and circumstances of each student.
19. Limitation of Liability
To the maximum extent permitted by applicable law, IDOL, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your enrollment in or use of IDOL Academy℠ or idolcourses.com. IDOL, LLC's total liability to any student shall not exceed the total tuition paid by that student in the 12 months preceding the claim.
20. Governing Law
These Terms and Conditions are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any disputes arising from enrollment in IDOL Academy℠ or use of idolcourses.com shall be subject to the jurisdiction of the courts of the State of Georgia.
21. Changes to These Terms
IDOL, LLC reserves the right to update these Terms and Conditions at any time. Changes will be posted at idolcourses.com/pages/terms with an updated effective date. Continued enrollment or use of idolcourses.com following any update constitutes acceptance of the revised terms. For material changes, enrolled students will be notified by email.
22. Contact
For questions about these Terms and Conditions, enrollment policies, or any other matters:
IDOL, LLC — IDOL Academy℠ 5900 Spout Springs Rd, Unit #3C-214 Flowery Branch, GA 30542 786-453-5642 [email protected] idolcourses.com
